Privacy Policy for WordLoom

1. Introduction

This Privacy Policy describes how Luzzotica LLC (“we,” “us,” or “our”) collects, uses, and shares information when you use WordLoom (“the Service”), an AI assistant platform designed for coaches and experts to create written content.

By using WordLoom, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Name and email address when you create an account
• Content: Prompts, text, and other content you input into our AI assistant
• Payment Information: Billing details processed through Stripe (we do not store your payment card information)

2.2 Information from Third-Party Services

• Google OAuth: Basic profile information (name, email) when you sign in with Google
• LinkedIn OAuth: Basic profile information (name, email) when you sign in with LinkedIn

2.3 Automatically Collected Information

• Usage Analytics: Website usage data collected through Vercel Analytics, including pages visited, time spent, and general usage patterns
• Technical Information: Device type, browser information, IP address, and other technical data necessary for service operation

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve WordLoom's AI writing assistance
• Account Management: To create and manage your user account
• Content Generation: To process your prompts through AI services and generate requested content
• Communication: To send service-related emails through Resend, including account notifications and updates
• Analytics: To understand usage patterns and improve our service
• Payment Processing: To process payments through Stripe
• Social Media Integration: To enable content posting to LinkedIn when you choose to use this feature

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with the following third-party services:

• OpenAI: We send your prompts and content to OpenAI's services to generate AI responses
• Supabase: Database hosting and user authentication
• Stripe: Payment processing (they handle all payment card information)
• Vercel Analytics: Website usage analytics
• Resend: Email delivery services
• Google: Authentication services when you use Google login
• LinkedIn: Authentication services when you use LinkedIn login, and content posting when you choose to publish to LinkedIn

4.2 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or as required by law.

7. Your Rights and Choices

7.1 Account Access

You can access and update your account information through your WordLoom account settings.

7.2 Communication Preferences

You can opt out of non-essential communications by following the unsubscribe instructions in our emails.

7.3 Third-Party Integrations

You can revoke access to Google and LinkedIn integrations through your respective account settings on those platforms.

8. Children's Privacy

WordLoom is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

10. Data Processing Location

Your information is processed and stored in the United States. By using our service, you consent to the transfer and processing of your information in the United States.

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

12. Additional Information for Specific Services

12.1 OpenAI Integration

When you use WordLoom's AI features, your prompts are sent to OpenAI for processing. OpenAI's use of this data is governed by their own privacy policy and terms of service.

12.2 Stripe Payment Processing

All payment information is processed by Stripe. We do not store your credit card information. Stripe's privacy policy governs their handling of your payment information.

12.3 LinkedIn Content Posting

When you choose to post content to LinkedIn through WordLoom, the content is shared with LinkedIn according to their privacy policy and terms of service.